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Overview:
Q-SERVE offers a comprehensive queuing solution designed to enhance customer satisfaction and streamline service operations. It integrates advanced features to manage and optimize queue flow effectively.
Features:
Display Current Ticket Number: Clearly shows the current ticket number to keep customers informed of their place in the queue.
Flashing Alert: Provides visual notifications to alert customers when it is their turn or if there is an important announcement.
Ding-Dong Option: Includes an audible sound option (Ding-Dong) to notify customers or staff of queue updates.
Cascading Facility: Allows for multiple displays to be linked together, ensuring visibility across larger areas.
Addressable Display: Features addressable displays for targeted notifications and queue management.
Printed Teller Number: Displays the teller or service counter number to direct customers efficiently.
Variety of Sizes/Styles: Available in different sizes and styles to suit various environments and requirements.
Features:
Calling Next Customers / Re-call: Efficiently calls the next customer in line or recalls a previous one.
Manual Calling (Specific Number Calling): Allows for manual calling of a specific customer number.
Store Specific Customer Number / Recall: Stores and recalls specific customer numbers for streamlined service.
Manual Client Transfer: Facilitates the manual transfer of clients between different service windows.
Manual Service Change: Enables manual changes to service categories or types.
Waiting Customers Inquiry Per Service: Provides real-time information on the number of waiting customers per service.
Window Lock: Features a locking mechanism for securing service windows.
Display:
Size: 15″ LCD Touch Screen
Resolution: 1024 x 768 pixels (supports up to 1280 x 1024)
Brightness: 450 cd/m² (typical)
Contrast: 700:1
Viewing Angle: 80/80/70/70
Touch Interface: USB Capacitive Touch Screen
Benefits & Features:
Multiple Languages: Supports various languages for broad accessibility.
Digitalized Services: Offers a range of digital services for improved efficiency.
Customer Satisfaction: Enhances user experience and satisfaction.
Versatility: Suitable for various applications and environments.
Customized Tickets: Provides personalized ticketing options.
Queue Priority Calls: Manages and prioritizes customer calls effectively.
Kiosk Includes:
Built-In Touch Screen: Integrated 15″ LCD touch screen.
Built-In Ticket Printer: Onboard printer for issuing tickets.
Built-In PC: Embedded control unit for kiosk operations.
Built-In Audio Amplifier: For audio output and notifications.
Built-In Power Supply: Ensures reliable power for all components.
Visual Request Software: Software for visualizing requests.
Built-In Power Switch: Easy access for powering on/off.
Built-In Fan Ventilation: Ensures proper cooling of internal components.
Queue Management Software:
Integration with Q-SERVE: Manages queue operations and customer flow.
Connection Options:
Power Supply: 220V
Display Size:
Options: 15″ or 17″ LCD Touch Screen
Resolution: 1024 x 768 pixels (supports up to 1280 x 1024)
Brightness: 450 cd/m² (typical)
Contrast: 700:1
Viewing Angle: 80/80/70/70
Touch Interface: USB Capacitive Touch Screen
Benefits & Features:
Multiple Languages: Supports various languages for a global audience.
Digitalized Services: Provides a range of digital services for enhanced functionality.
Customer Satisfaction: Designed to improve user experience and satisfaction.
Versatility: Suitable for diverse applications and environments.
Customized Tickets: Allows for personalized ticketing solutions.
Queue Priority Calls: Efficiently manages and prioritizes customer flow.
Kiosk Includes:
Built-In Touch Screen: Integrated 15″ or 17″ LCD touch screen.
Built-In Ticket Printer: For issuing tickets directly from the kiosk.
Built-In PC: Embedded computer for seamless operation.
Built-In Control: Centralized control system for kiosk functions.
Built-In Audio Amplifier: For clear audio notifications.
Built-In Power Supply: Ensures consistent power to all components.
Visual Request Software: For managing and displaying requests.
Built-In Power Switch: Convenient access for turning the kiosk on/off.
Built-In Fan Ventilation: Provides cooling for internal components.
Queue Management Software:
Integration with Q-SERVE: Manages queue operations and customer interactions.
Connection Options:
Power Supply: 220V
Model: QSK-24
Display Size:
Type: 24″ TFT LCD Touch Screen
Aspect Ratio: 16:9
Diagonal Size: 60.47 cm (23.8 inches)
Viewing Angle: 178° (typical)
Color Depth: 16.7 million colors
Brightness: 250 cd/m² (typical)
Connectivity: 1 x VGA, 1 x HDMI (HDCP 1.4)
Benefits & Features:
Multiple Languages: Supports a wide range of languages for diverse users.
Digitalized Services: Offers various digital services for improved functionality.
Customer Satisfaction: Enhances user experience and satisfaction.
Versatility: Suitable for a variety of applications.
Customized Tickets: Allows for personalized ticketing solutions.
Queue Priority Calls: Manages and prioritizes customer flow effectively.
Kiosk Includes:
Built-In Touch Screen: Integrated 24″ TFT LCD touch screen.
Built-In Ticket Printer: Issues tickets directly from the kiosk.
Built-In PC: Embedded computer for seamless operation.
Built-In Control: Centralized control system for kiosk management.
Built-In Audio Amplifier: Provides clear audio notifications.
Built-In Power Supply: Ensures stable power to all components.
Visual Request Software: Manages and displays customer requests.
Built-In Power Switch: Easy access to power on/off the kiosk.
Built-In Fan Ventilation: Keeps internal components cool.
Queue Management Software:
Integration with Q-SERVE: Manages queue operations and customer interactions.
Connection Options:
Power Supply: 220V
